Care Management is a comprehensive social services program
designed to serve elderly persons in their own homes; to respect the older
adult’s right to self determination; to foster independence; and to enhance the
quality of life for these most frail members of our community.
“Care Management” as a process is the evaluation of the unique
conditions, concerns, and needs of frail older adults. That same process
includes planning and securing social services to meet those varied and
Senior citizens who require Care Management services often have
multiple, complex problems. Typically, these clients are “house or home-bound”,
age 60 or above, who may live alone or with family members. These older adults
are striving to maintain their independence for as long as possible in the least
restrictive and most familiar environment – their own homes.
In an effort to help older adults preserve and maintain their
independence, the Agency assigns a Care Manager to work personally with each
consumer in his or her own home. These specially trained staff members act as
advocates, consultants, and service brokers for their clients. The Care Manager
assesses the specific needs of the consumer, arranges for necessary services,
and ensures that services are coordinated appropriately and efficiently. This
same Care Manager will continue to work with the consumer, on an ongoing basis,
for as long as services are needed.
Services may be of long or short term duration, depending upon
the consumer’s individual needs. For example, an older adult who is about to be
discharged from the hospital may require home delivered meals for a brief time
during recuperation. However, a person suffering from the debilitating effects
of a stroke may require help with bathing or other personal care needs on a
lengthy, ongoing basis, for an indefinite period of time. In all cases, the Care
Manager continually monitors and evaluates the consumer’s condition and
circumstances, and makes needed adjustments to the consumer’s care plan.
Care Management Department staff is always available for
questions and inquiries about situations and services. One easy phone call is
your direct line to “caring” help.